Real-time trigger
A handled call can trigger the workflow you configured.
Kalyvox integrations Zapier integration
Turn every call into an action in your tools
Kalyvox fires a Zap as soon as a call is handled: lead created, team notified, row added, follow-up ticket opened.
How the integration fits into the call flow
BUILT INTO THE CALL FLOWPush every qualified call to your CRM, Slack or spreadsheets.
Your destination
CRM, team alert, spreadsheet or another connected app.
Structured fields
Reason, summary and call context can be mapped into the next tool.
WHY IT MATTERS
A call only matters if it triggers something
Answering, qualifying and transcribing a call isn't enough: as long as the information sits in a dashboard nobody opens before the next morning, your reaction time is still that of a manual process. And on inbound requests, callback speed is one of the very few conversion factors you fully control.
The Zapier integration turns each handled call into an event that 6,000+ apps can act on. A qualified lead creates a record in your CRM, a detected emergency posts to your on-call channel, a confirmed appointment feeds your tracking sheet. All of it with no development, by assembling Zaps in a visual builder.
BEFORE / AFTER
Capturing the call isn't the problem — what comes next is
A lead sitting in an inbox is a lost lead. Automation removes the delay between the call and the action.
Re-typing call details into the CRM
Urgent calls spotted too late
No usable trail for sales follow-up
Contact and summary arrive pre-filled
Instant Slack or SMS alert based on the detected intent
Every call feeds your tracking sheet automatically
ZAPIER
The call becomes a workflow instead of another manual task.
Push every qualified call to your CRM, Slack or spreadsheets.
Call context READY
Reason detectedStructured during the call
PriorityYour rule applied
Next actionZapier
Zapier
CONNECTEDThe next step uses the context already collected.
Each Zap receives a structured payload; you pick the fields to map into the destination app.
No duplicate entry
Flow
CallKalyvoxZapier
Only the useful context moves forward
Connection scope stays controlled
Result
Most-used automations
Automatically create the contact and the deal in HubSpot, Pipedrive or Salesforce.
HOW IT WORKS
Set up in three steps
01
Generate your API key
From the Zapier settings in your Kalyvox dashboard, in one click.
02
Connect Kalyvox inside Zapier
Paste the key and the Kalyvox app shows up in your connections list.
03
Pick your action
Call handled, appointment booked, urgent call detected — each event can trigger a Zap.
DATA FLOW
Data sent on every trigger
Each Zap receives a structured payload; you pick the fields to map into the destination app.
- Caller identity
- Callback number, name given, company where relevant.
- Detected intent
- Call reason qualified by the assistant: quote, emergency, booking, complaint, other.
- Summary and transcript
- A few-line digest, plus a link to the full transcript.
- Appointment, if any
- Date, time and reason when the call resulted in a booking.
- Call metadata
- Timestamp, duration, line called and estimated urgency level.
REAL USES
Most-used automations
01
Qualified call to CRM
Automatically create the contact and the deal in HubSpot, Pipedrive or Salesforce.
02
Urgent call to Slack
Instant message to your on-call channel with the summary and callback number.
03
Tracking in Google Sheets
One row per call to track volume, reasons and conversion rate.
CONNECTED WORKFLOW
Zapier
Push every qualified call to your CRM, Slack or spreadsheets.
Call context preservedBEFORE YOU START
What you need before you start
- A Zapier account (the free plan is enough for a single-step Zap).
- A Kalyvox Pro or Business plan.
- An API key generated from Settings → Zapier in your dashboard.
- Access to the destination app (CRM, Slack, Sheets, billing tool…).
BY BUSINESS
Automations by trade
The most useful Zaps depend on your business. Four concrete examples taken from real setups.
INDUSTRY EXAMPLE
Locksmiths and emergency call-outs
Any "emergency" intent triggers a text and a Slack message to the on-call team, with the callback number and address.
See this page INDUSTRY EXAMPLEHome remodeling companies
Each quote request creates a CRM deal with the budget mentioned, the type of work and the preferred visit date.
See this page INDUSTRY EXAMPLEAccounting firms
Client calls are filed by matter into an Airtable or Notion base, so nobody has to hunt for who called about what.
See this page INDUSTRY EXAMPLERestaurants and reservations
Reservation requests flow into the floor tool or a shared sheet, with party size and preferred time.
See this pageLIMITS
Limits and best practices
Zapier is powerful but plays by its own rules. What to know before building critical automations.
Trigger speed depends on your Zapier plan
Free accounts poll new events at a fixed interval; paid plans react faster. For on-call alerting, also rely on Kalyvox's native SMS alerts.
One API key per workspace
The key only exposes your company's calls. Don't share it outside your Zapier workspace.
Test with a real call
Zapier needs a sample event to map fields: place a test call before publishing the Zap.
No write-back from Zapier
The integration exposes calls and appointments for reading; it does not change your assistant's configuration.
DATA & SECURITY
Data and security
Revocable key
Delete the key from your settings and every associated Zapier connection stops working immediately.
Scoped to your company
No other customer's data is reachable, whatever the API call.
Choose the fields you pass on
In Zapier you decide which fields reach the destination app: you can leave the transcript out.
FREQUENTLY ASKED QUESTIONS
Zapier integration FAQ
Do I need a paid Zapier plan?
A free account is enough to start. Paid Zapier plans simply allow more tasks and multi-step Zaps.
What data is sent?
Caller number, timestamp, detected intent, call summary and, where applicable, the appointment created.
Can I revoke access?
Yes, by deleting the API key in your settings. The Zapier connection stops working immediately.
Which triggers are available?
Call handled, appointment confirmed and call flagged urgent. Each can be filtered inside Zapier by detected intent.
Can I connect several apps at once?
Yes. A single event can feed several Zaps, or one multi-step Zap that updates the CRM then notifies the team.
How do I access the Kalyvox app in Zapier?
An invitation link is available directly in the Zapier settings of your dashboard; it opens the Kalyvox app inside your account.
Is there an API without Zapier?
Yes, the same key opens the REST endpoints Zapier uses, if your team prefers a direct integration.
Is the integration included in the Solo plan?
No. Zapier is included from the Pro plan. Solo keeps email alerts and full dashboard access.
What if the destination app is down?
Zapier handles retries on its side and keeps a run history. The call remains visible in Kalyvox either way.
CONNECT THE NEXT STEP
Connect Zapier to your Kalyvox flow.
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